FAQ

We’ve grouped the questions by categories to make it easier for you to find the answers you’re looking for. If you can’t see an answer to your question please contact us.

BUYING

ARE FRIANT'S PANEL SYSTEM PRODUCTS REFURBISHED?

No, our System 2 and workspaces are brand new. They carry a Limited Lifetime Warranty and are UL certified.

DO YOU SELL PARTS FOR YOUR SYSTEMS?

Yes, we have a multi-million-dollar inventory of parts for our System 2 product.

CAN I BE COMPETITIVE USING YOUR PRODUCTS AGAINST REFURBISHED SYSTEMS?

Yes, particularly when you use our 10-Day Quickship program.

ASSEMBLY

CAN I ATTACH FRÍANT'S SYSTEM 2 PRODUCT TO ORIGINAL HERMAN MILLER A02?

Yes. Our panels, connectors, cantilever supports and overheads will attach to the OEM product. The only exception is our electrical system, which is an 8-wire, 4-circuit system; the pin connectors are different and therefore will not connect to the Herman Miller electrical.

WARRANTY & SERVICE

WHAT IS THE NORMAL LEAD TIME FOR YOUR PRODUCTS?

Our System 2 product has a normal shipping time of 3-4 weeks, but we also offer a 10-Day Quickship program for selected finishes. Custom wood orders usually ship in 6-8 weeks after approval of shop drawings. Seating and Gitana ship in 24-48 hours after receipt of a clean order.

DO YOU OFFER DESIGN ASSISTANCE TO DEALERS?

Yes, we do have a Dealer Specification Support person who can help train your staff in drawing Fríant products using CAP or Giza software. You can also download our libraries directly from the 2020 Technologies website.

all workstyles welcome

Create a workplace that positions you for success. Collaborators can work together. And focus when they must. Standers can stand and sitters sit. Individual contributors feel empowered. Executives feel well served.

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