In addition to our standard lead times (below), we also offer two reduced-cost shipping programs – Quickship 5 & 10 Day and XLT (Extended Lead Time).

STANDARD LEAD TIMES
PRODUCT LINE	Lead Time*	Changes/Corrections/Cancellations**
Parts	48 hours	No changes /corrections/cancellations
Gitana	48 hours	No changes /corrections/cancellations
5 Day Quickship	5 business days	No changes /corrections/cancellations
10 Day Quickship	10 business days	48 hours
System 2	3-4 weeks	48 hours
Tiles	4-6 weeks***	48 hours
Casegoods	4-6 weeks	48 hours
Standard Custom	Add two weeks****	No changes /corrections/cancellations
Includes business days only (weekends, & holidays not included) Begins the date of Acknowledgement Most Tiles orders will ship within 4 weeks **Lead Time begins when signed Approval Drawings have been received by Friant
Acknowledged ship dates are subject to change due to issues that may arise in scheduling or production. Friant will communicate these changes to the dealer within 1-2 business days prior to the acknowledged ship date.
WILL CALLS:
7:00 AM - 2:20 PM (Closed 12:00pm-1:00pm) Will call appointments must be confirmed in writing 24 hours in advance of pick up. The cut off time for scheduling appointments is noon the previous day.

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