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SHIPPING INFORMATION

In addition to our standard lead times (below), we also offer two reduced-cost shipping programs – Quickship 5 & 10 Day and XLT (Extended Lead Time).

STANDARD LEAD TIMES
PRODUCT LINE Lead Time* Changes/Corrections/Cancellations**
Parts
48 hours No changes /corrections/cancellations
Gitana
48 hours No changes /corrections/cancellations
5 Day Quickship
5 business days No changes /corrections/cancellations
10 Day Quickship
10 business days 48 hours
System 2
3-4 weeks 48 hours
Tiles
4-6 weeks*** 48 hours
Casegoods
4-6 weeks 48 hours
Standard Custom
Add two weeks**** No changes /corrections/cancellations

*Includes business days only (weekends, & holidays not included)

**Begins the date of Acknowledgement

***Most Tiles orders will ship within 4 weeks

****Lead Time begins when signed Approval Drawings have been received by Friant

Acknowledged ship dates are subject to change due to issues that may arise in scheduling or production. Friant will communicate these changes to the dealer within 1-2 business days prior to the acknowledged ship date.
WILL CALLS:
7:00 AM - 2:20 PM (Closed 12:00pm-1:00pm)
Will call appointments must be confirmed in writing 24 hours in advance of pick up.
The cut off time for scheduling appointments is noon the previous day.
Learn more about:
Quickship
XLT