- In addition to our standard lead times (below), we also offer two reduced-cost shipping programs, Quickship 5 & 10 Day and XLT (Extended Lead Time). To avoid delays, please send P.O.’s via fax (510) 535-6895 or submit in PDF format via email.
MY-HITE Base Only 72 hours No changes /corrections/ cancellations MY-HITE Table 5 Days^/10 Days^^/3 Weeks^^^ No changes /corrections/ cancellations System 2 3-4 weeks 24 hours 5 Day Quickship 5 business days No changes /corrections/cancellations 10 Day Quickship 10 business days 24 hours Novo 4 weeks 24 hours Tiles 4-6 weeks*** 24 hours Gitana 48 hours No changes /corrections/cancellations Casegoods 6-8 weeks 24 hours Parts 48 to 72 hours No changes /corrections/cancellations Seating 48 to 72 hours No changes /corrections/cancellations Standard Custom Add two weeks**** No changes /corrections/ cancellations* Includes business days only (weekends & holidays not included). Lead times are subject to availability.
** Begins the date of Acknowledgement
*** Most Tiles orders will ship within 4 weeks
**** Lead Time begins when signed Approval Drawings have been received by Friant
^ Rectangular My-Hite with M1 or M2 and MT or PT
^^ Rectangular My-Hite with M1-M13 and ETM
^^^ Additional Shapes My-Hite with M1-M13 and ETM
Acknowledged ship dates are subject to change due to issues that may arise in scheduling or production. Friant will communicate these changes to the dealer within 1-2 business days prior to the acknowledged ship date.
Friant’s XLT program offers the dealer unsurpassed pricing on our System 2, Tiles and Gitana products. If your project has a 8-10 week lead time, you could possibly save up to 15-20% over our best price from Oakland. This program is ideal for those larger projects that can be extremely cost competitive.
- Will call appointments must be confirmed in writing 24 hours in advance of pick up. The cut off time for scheduling appointments is noon the previous day. Will call hours are 7AM-2:20pm, closed Noon-1PM.Please bring your Pick-Up ticket to each Will Call appointment.
Please note that your order may include multiple pick-up locations. Please check each Pick Up Notice to confirm correct locations.