Q:

A:

How do I become a Friant dealer?

Contact your Friant representative for a dealer application. Use our rep locator map to find the Friant representative in your area.

Q:

A:

Are Friant's panel system products refurbished?

No, our System 2 and Tiles workstations are brand new, and carry a Limited Lifetime Warranty and are UL listed.

Q:

A:

Can I attach Friant's System 2 product to original Herman Miller A02?

Yes, our panels, connectors, cantilever supports and overheads will attach to the OEM product. The only exception is our electrical system, which is an 8-wire, 4-circuit system; but the pin connectors are different and therefore will not connect to the Herman Miller electrical.

Q:

A:

What is the normal lead time for your products?

Our System 2 product has a normal shipping time of 3-4 weeks, but we also offer a 5 & 10 Day Quickship program, in selected finishes. Our Tiles system normally ships in 3-5 weeks. Custom wood orders usually ship in 4-5 weeks after approval of shop drawings. Seating and Gitana ship in 24-48 hours after receipt of a clean order.

Q:

A:

Do you offer design assistance to dealers?

Yes, we do have a Dealer Specification Support person who can help train your staff in drawing Friant products using CAP or Giza software. You can also download our libraries directly from the 2020 Technologies web site.

Q:

A:

Do you sell parts for your systems?

Yes, we have a multi-million dollar inventory of parts for our System 2 product, but we do not offer parts sales for our Tiles system at this time.

Q:

A:

Can I be competitive using your products against refurbished systems?

Yes, particularly when you use our 5 & 10 Day Quickship program.